Usually Wi-Fi
connection problems are the result of configuration errors,
incompatible firmware, or interference with another router. It's
easy to fix firmware issues-all you need to do is download the
latest firmware for your wireless router from the manufacturer's
web site (refer to your wireless routers manual for more
information).
If you've
installed the firmware update and still can't connect, your next
step is to temporarily disable WEP or WPA (security). If you can
connect to the router when security is disabled, check all your
WEP settings. You need to use exactly the same key on your
router and any machines that connect to it wirelessly. Also make
sure the Authentication Type on each of the PCs matches the
setting on the router.
Troubleshooting
interference issues is more complex. First, you should change
the default channel. Most routers shipped today are set at
channel 6 be default, and the sheer traffic can create a lot of
interference. You should also uncheck the field that says,
"Automatically connect to non-preferred networks". (There is no advantage to the feature and it can cause
your computer to behave erratically if you're in the proximity
of the other networks.) Position your laptop right next to the router and try
again.
If you're still
having problems connecting, there may be a hardware problem on
your laptop. Check Device Manager and make sure there isn't an
exclamation point beside your Wi-Fi device. You should also try
connecting to another router that you know works properly.
Finally, try connecting to your network using the same settings,
but a different brand of Wi-Fi card or adaptor. If all
else fails, contact your router manufacturer's tech support
line. You may actually have a faulty router.